FAQ

Please refer to the "Flow of Contract" section.

We promise to use your personal information only for the necessary process with the property manager and not to sell, rent, exchange, or otherwise pass it on to third parties.

Please contact your dedicated advisor for more information, as it depends on the contract.

Cancellation fees may occur after you have completed the process with the property manager.

If you have any concerns, please contact the property manager.

Does not occur.

Please contact the property manager for the minimum and maximum time frame, as it varies from property to property.

Included in the rent are basically “utilities,” “Internet access,” “housekeeping,” and “front desk service.

※Some properties may not include “housekeeping” or “front desk service”.
For details, please contact us separately.

Customers who post a review about the property You will receive a 500 yen ($5) Amazon gift certificate for submitting a review.
※Submissions can be made from each property page.